At Fair Go Casino, entertainment always comes first — but never at the expense of your wellbeing. Our Fair Go Casino responsible gambling framework exists to make sure that every session on fair-go-casino.net stays fun, affordable and fully under your control. Online pokies, table games and live dealer titles are designed as entertainment, not as a way to earn money, and we want every Aussie player to gamble responsibly from their very first spin. This page explains our commitment to responsible gaming, the warning signs of problem gambling, the complete range of safer gambling tools we offer, and the Australian support organisations you can contact for confidential gambling help at any time.
Our Commitment to Responsible Gaming at Fair Go Casino
Fair Go Casino is operated by a company registered in Curaçao and licensed by the Government of Curaçao. That licence carries genuine obligations around player protection, and we take them seriously. Our commitment to safe gambling rests on four pillars:
- Prevention — practical gambling control tools such as deposit, loss and session limits are available to every account holder, free of charge.
- Education — clear information about the risks of gambling addiction and how to recognise it early.
- Intervention — cooling-off periods and self-exclusion options for players who need a break, plus proactive activity monitoring by our team.
- Referral — direct links to professional gambling help services in Australia and worldwide.
Every member of the Fair Go Casino support team is trained in responsible gambling procedures. If our systems detect risky patterns — rapidly increasing deposits, extended late-night sessions or repeated cancelled withdrawals — we may reach out, suggest limits or, in serious cases, restrict an account for the player's own protection.
Understanding Problem Gambling
For most players, gambling remains a light-hearted pastime. For a small percentage, however, it can develop into problem gambling — a compulsion that damages finances, relationships and mental health. Recognising the warning signs early is the most important step toward regaining gambling control.
Financial Warning Signs
- Spending more on gambling than you can comfortably afford to lose.
- Borrowing money, selling possessions or dipping into savings to fund play.
- Chasing losses in the belief that a big win will "fix everything".
- Hiding bank statements or lying about how much you have deposited.
Emotional Warning Signs
- Feeling anxious, irritable or restless when you cannot gamble.
- Gambling to escape stress, boredom, loneliness or depression.
- Experiencing guilt or shame after a session yet returning the next day.
- Thinking about gambling constantly, even at work or with family.
Social Warning Signs
- Neglecting work, study, family commitments or hobbies in favour of gambling.
- Arguments with a partner or friends about time or money spent gambling.
- Withdrawing from social events to play in private.
- Lying to the people closest to you about your gambling habits.
Quick Self-Assessment Questionnaire
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use our safer gambling tools or contact a gambling help service.
- Have you ever gambled with money set aside for rent, bills or groceries?
- Do you gamble for longer or with more money than you originally planned?
- Have you tried to cut back on gambling and found you couldn't?
- Do you hide your gambling from family or friends?
- Have you ever chased losses the day after a losing session?
- Does gambling ever leave you feeling stressed, guilty or depressed?
- Has anyone close to you expressed concern about your gambling?
- Do you feel the urge to gamble whenever you have money available?
Fair Go Casino Safer Gambling Tools
Every registered player has access to a full suite of Fair Go Casino gambling control features. All tools can be activated through your account settings or by contacting our 24/7 live chat or [email protected]. Requests to tighten a limit take effect immediately; requests to loosen one are subject to a mandatory waiting period.
| Tool | Options Available | How It Protects You |
|---|---|---|
| Deposit limits | Daily, weekly or monthly caps | Stops you from depositing more than your pre-set budget allows. |
| Bet limits | Maximum stake per spin or hand | Prevents impulsive high-stakes wagers in the heat of the moment. |
| Loss limits | Daily, weekly or monthly caps | Automatically halts play once net losses reach your chosen threshold. |
| Session limits | Time cap per session with reminders | Logs you out after a set period and helps you track time on site. |
| Cooling-off period | 24 hours, 48 hours, 7 days or 30 days | A short, temporary break — your account is locked and marketing paused. |
| Self-exclusion | 6 months, 1 year, 5 years or permanent | Full account closure that cannot be reversed before the term ends. |
Deposit Limits, Loss Limits and Session Limits Explained
Deposit limits are the single most effective form of gambling control. Set a daily, weekly or monthly figure that fits your entertainment budget, and Fair Go Casino will decline any deposit that would push you over it. Loss limits work in a similar way but track your net losses rather than deposits, while session limits keep an eye on the clock, sending reality-check reminders and logging you out once your chosen time is up. Used together, these three tools give you full command over money and time — the two resources problem gambling erodes first.
Cooling-Off Period
Need a breather rather than a permanent break? The cooling-off period locks your Fair Go Casino account for 24 hours, 48 hours, 7 days or 30 days. During that window you cannot log in, deposit or play, and all promotional emails stop. When the period ends, your account reopens automatically — ideally with fresh limits in place.
Self-Exclusion
Self-exclusion is the strongest tool in the player protection kit. Choose a term of 6 months, 1 year, 5 years or permanent exclusion, and Fair Go Casino will close your account, remove you from every marketing list and block any attempt to open a new account during the exclusion. A self-exclusion request cannot be undone early — no exceptions, even if you ask. To activate it, use your account settings or email [email protected] with the subject line "Self-Exclusion".
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Activate NowEight Golden Rules of Safe Gambling
Follow these principles every time you play at Fair Go Casino and safe gambling becomes second nature:
- Treat gambling as entertainment, never as a source of income.
- Only wager money you can afford to lose — never rent, bill or grocery money.
- Set deposit limits before you play, not after a losing streak.
- Never chase losses — accept them as the cost of the entertainment.
- Take regular breaks and balance gambling with other hobbies.
- Never gamble under the influence of alcohol, drugs or strong emotions.
- Know the games — every pokie and table game carries a house edge; outcomes are decided by certified RNGs.
- Ask for gambling help early if play stops feeling fun.
Protection of Minors at Fair Go Casino
Gambling is strictly for adults aged 18 and over. Fair Go Casino enforces mandatory KYC verification before the first withdrawal, and any account found to belong to a minor is closed immediately with winnings voided. Underage protection is a core part of our responsible gambling policy, but it also depends on vigilance at home.
Tips for Parents
- Never leave your Fair Go Casino account logged in on a shared device.
- Keep passwords, banking details and payment cards out of children's reach.
- Talk openly with teenagers about the real odds and risks of gambling.
- Watch for gambling-style mechanics in video games (loot boxes, social casinos).
- Install parental control software such as Net Nanny, Qustodio or Norton Family to filter gambling sites on family devices.
Blocking Software for At-Risk Players
If you want an extra layer of protection beyond self-exclusion, dedicated blocking applications can bar access to every gambling site — not just fair-go-casino.net:
- Gamban — blocks tens of thousands of gambling sites and apps across all devices.
- BetBlocker — a free tool with restriction periods from 24 hours to 5 years.
- Betfilter — long-established software that blocks gambling content in real time.
Where to Find Gambling Help in Australia
If gambling has stopped being fun for you or someone you care about, free, confidential and professional support is available around the clock. Reaching out is a sign of strength, not weakness.
| Organisation | Contact | What They Offer |
|---|---|---|
| Gambling Help Online | 1800 858 858 | Free 24/7 phone and online counselling for Australians affected by gambling. |
| Gamblers Anonymous Australia | gaaustralia.org.au | Peer-support meetings across Australia based on a 12-step recovery program. |
| Lifeline | 13 11 14 | 24/7 crisis support and suicide prevention for anyone in distress. |
| GambleAware | gambleaware.nsw.gov.au | Information, self-help resources and referrals to local counselling services. |
| Relationships Australia | 1300 364 277 | Counselling for families and partners affected by problem gambling. |
International Support Services
- GamCare — UK-based charity offering free information, advice and support for anyone affected by gambling harm.
- BeGambleAware — independent resources, self-assessment tools and treatment referrals.
- Gambling Therapy — free multilingual online support and a practical mobile app available worldwide.
Frequently Asked Questions About Fair Go Casino Responsible Gambling
How do I set deposit limits at Fair Go Casino?
Log in, open your account settings and choose the Responsible Gambling section, or ask our 24/7 live chat to apply a daily, weekly or monthly limit for you. Lower limits apply instantly; increases only take effect after a waiting period, giving you time to reconsider.
What is the difference between a cooling-off period and self-exclusion?
A cooling-off period is a short pause of 24 hours to 30 days after which your account reopens automatically. Self-exclusion is a long-term closure — 6 months, 1 year, 5 years or permanent — that cannot be reversed before the chosen term expires.
Can Fair Go Casino cancel my self-exclusion early?
No. Once Fair Go Casino self-exclusion is active, it stands for the full term regardless of any request to reopen the account. This firmness is deliberate — it is what makes the tool effective for players battling gambling addiction.
How do I know if I have a gambling problem?
Work through the self-assessment questionnaire on this page. If you answered "yes" to two or more questions, or if gambling causes you stress, secrecy or financial strain, contact Gambling Help Online on 1800 858 858 for a free, confidential chat.
Does Fair Go Casino monitor player behaviour?
Yes. As part of our Fair Go Casino player protection program, we monitor activity for signs of risky play. Where patterns suggest harm, we may contact you, recommend loss limits or session limits, or restrict the account while we discuss safer options with you.
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Activate NowPlay Responsibly — The Fair Go Way
A fair go means everyone plays on equal, honest terms — and that includes protecting players from harm. Whether you use deposit limits, take a cooling-off break or simply follow the eight golden rules, the tools on this page put you in charge. Fair Go Casino is committed to responsible gaming today, tomorrow and every day after that. Enjoy the 4,000+ games on fair-go-casino.net, keep your budget and your time in check, and remember the most important rule of all: play responsibly, and if it stops being fun, stop and seek gambling help. For any questions about our Fair Go Casino safe gambling tools, our team is available 24/7 via live chat or at [email protected].