Welcome to the official Fair Go Casino terms and conditions page. This document forms a binding user agreement between you and the operator of fair-go-casino.net, a company registered in Curaçao and licensed by the Government of Curaçao. By creating an account, claiming a bonus or placing a wager, you confirm that you have read, understood and accepted these terms of use in full. We encourage every Australian player to review the general rules below before playing, because the T&Cs set out your rights, your responsibilities and the casino policy that governs every part of the service.
Scope of the Fair Go Casino User Agreement
These terms of service apply to the website, the Android app (APK downloadable from the site), the iOS Web App and every game, promotion and payment feature offered by Fair Go Casino. The Fair Go Casino rules take precedence over any marketing material, and where a specific promotion carries its own bonus terms, those terms apply alongside — never instead of — the general terms on this page. If any provision of the user agreement is found invalid, the remaining site rules continue in full force.
Registration Terms and Account Rules
The registration terms at Fair Go Casino are straightforward, but they are strictly enforced:
- You must be at least 18 years of age to open an account. Fair Go Casino reserves the right to request proof of age at any time and will void winnings generated by underage play.
- Only one account per person, household, IP address or device is permitted. Duplicate accounts will be closed and any associated winnings forfeited under the casino rules.
- All registration details — full name, date of birth, address, e-mail and phone number — must be accurate and kept up to date.
- Your account is personal and non-transferable. Sharing login details or playing on someone else's behalf breaches the Fair Go Casino user agreement.
- You are responsible for keeping your password confidential and for all activity carried out under your login.
KYC and Identity Verification
Fair Go Casino operates a mandatory KYC (Know Your Customer) procedure before the first withdrawal. You may be asked to supply a government-issued photo ID, proof of address issued within the last three months, and confirmation of your payment method. Verification is normally completed within 24–48 hours. Refusing to complete KYC, or submitting altered documents, is a breach of the terms and conditions and may result in account suspension.
Deposits and Withdrawal Terms
The withdrawal terms and deposit rules below apply to all standard accounts. VIP members (Bronze, Silver, Gold, Platinum and Diamond levels) may enjoy enhanced limits and cashback of 10% to 20%.
| Transaction Rule | Detail |
|---|---|
| Minimum deposit | A$20 |
| Minimum withdrawal | A$30 |
| Daily withdrawal limit | A$5,000 |
| Weekly withdrawal limit | A$15,000 |
| Monthly withdrawal limit | A$30,000 |
| Processing time | 24 to 72 business hours |
| Accepted methods | PayID, Visa, Mastercard, Skrill, Neteller, Paysafecard, Neosurf, Bitcoin, Ethereum, Litecoin, bank transfer |
Under the Fair Go Casino withdrawal terms, payouts are returned to the same method used for the deposit wherever possible. Deposits must be wagered at least once before a withdrawal request, a standard anti-money-laundering measure. Fair Go Casino does not charge deposit fees, though your bank or e-wallet provider may apply its own charges.
Bonus Terms and Wagering Requirements
All promotions at Fair Go Casino are governed by clear bonus terms. The welcome package offers up to A$500 + 100 free spins across your first three deposits: 100% up to A$200 plus 50 free spins on the first, 50% up to A$150 plus 30 free spins on the second, and 75% up to A$150 plus 20 free spins on the third.
The key Fair Go Casino wagering requirements are as follows:
- Bonus funds carry a 35x wagering requirement calculated on the bonus amount. Winnings from free spins are credited as bonus money and are subject to the same 35x playthrough.
- Games contribute to wagering requirements at different rates — pokies typically count 100%, while table games and live dealer titles may contribute less or be excluded, as stated in each promotion's terms.
- Bonus funds expire if the playthrough is not completed within the stated timeframe.
- Attempting to withdraw before completing the wagering requirements will void the bonus and any winnings derived from it.
- Low-risk betting patterns designed to clear a bonus artificially (for example, covering opposite outcomes) are treated as bonus abuse under the Fair Go Casino bonus terms.
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Activate NowGaming Rules and Fair Play
Fair Go Casino hosts more than 4,000 games from over 50 providers, including Pragmatic Play, Evolution Gaming, Play'n GO, NetEnt, Microgaming, Yggdrasil, Hacksaw Gaming, Push Gaming, Spribe, Red Tiger, Nolimit City and Relax Gaming. Every title runs on a certified Random Number Generator (RNG) audited by independent laboratories, so outcomes are genuinely random and cannot be influenced by the casino or the player. In the event of a software malfunction, all affected bets and payouts are voided — a standard clause found in the general rules of every licensed operator.
Prohibited Conduct Under the Site Rules
The following behaviour breaches the Fair Go Casino terms of use and may lead to confiscation of funds and permanent closure of your account:
- Opening or operating multiple accounts;
- Using bots, scripts or automated play of any kind;
- Masking your location with a VPN, proxy or similar tool;
- Committing fraud, chargebacks, money laundering or collusion with other players;
- Exploiting software errors or bugs instead of reporting them to support;
- Abusive, threatening or offensive behaviour towards staff or other players.
Limitation of Liability
To the fullest extent permitted by law, Fair Go Casino, its directors and employees are not liable for indirect or consequential losses, downtime, transmission failures or errors outside the operator's reasonable control. The service is provided "as is". Nothing in these terms of service excludes liability that cannot be excluded under applicable law. The maximum liability of Fair Go Casino in respect of any claim is limited to the balance held in your account at the time the claim arose.
Account Closure and Responsible Gambling
You may close your account at any time by contacting support. Fair Go Casino also provides a full suite of responsible gambling tools under its casino policy:
- Deposit, bet, loss and session limits you can set yourself;
- Cooling-off periods of 24 hours, 48 hours, 7 days or 30 days;
- Self-exclusion for 6 months, 1 year, 5 years or permanently.
Fair Go Casino may suspend or close an account where the general terms have been breached, where required by the licensing authority, or where responsible gambling concerns arise. Verified real-money balances (excluding bonus funds) are returned in accordance with the withdrawal terms unless withheld due to fraud or regulatory obligations.
Changes to the Terms, Governing Law and Disputes
Fair Go Casino may amend these terms and conditions from time to time to reflect new regulations, payment options or features. Material changes are announced on the site, and continued use of your account after an update constitutes acceptance of the revised user agreement. The current version of the Fair Go Casino terms and conditions is always available on this page.
This agreement is governed by the laws of Curaçao. If you have a complaint, contact support first — the live chat is available 24/7 and e-mails to [email protected] receive a reply within 12 hours. If a dispute cannot be resolved internally, you may escalate it to the licensing authority of Curaçao for independent review.
Intellectual Property and Data Protection
All trademarks, logos, software, graphics and content on fair-go-casino.net are the property of Fair Go Casino or its licensors and may not be copied or reused without written consent. Personal data is processed in line with the Privacy Policy and protected with 256-bit SSL/TLS encryption. Your information is only shared with payment processors, verification services and regulators where the law or the Fair Go Casino casino policy requires it.
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Activate NowFAQ — Fair Go Casino Terms and Conditions
Do I have to accept the T&Cs to play at Fair Go Casino?
Yes. Registering an account means you accept the Fair Go Casino terms of service in full. If you disagree with any part of the site rules, please do not open an account.
What are the Fair Go Casino wagering requirements for bonuses?
All standard promotions carry a 35x wagering requirement on the bonus amount. Always check the individual bonus terms before opting in, as game contributions and time limits can vary.
Can I have more than one account?
No. The Fair Go Casino general rules permit one account per person, household, IP address and device. Duplicate accounts are closed and winnings may be voided.
How long do withdrawals take under the withdrawal terms?
Requests are processed within 24 to 72 business hours after KYC verification. Crypto payouts are usually the fastest, while bank transfers can take a few extra days to land.
Where can I ask questions about the user agreement?
Contact the Fair Go Casino support team via 24/7 live chat or e-mail [email protected]. The team can clarify any clause of the terms and conditions, from registration terms to bonus rules.
By playing at Fair Go Casino you confirm your ongoing acceptance of these general terms. Reviewing the T&Cs regularly is the best way to stay informed, play responsibly and enjoy everything Fair Go Casino has to offer with complete peace of mind.